Australian Capital Territory: helplines

Parentline ACT
(02) 6287 3833, 9 am-4 pm Monday to Friday (except public holidays)

New South Wales: helplines

Parent Line NSW
1300 130 052, 9 am-9 pm Monday to Friday, 4 pm-9 pm weekends

Karitane Careline
1300 227 464, 8 am-9 pm Monday to Thursday, 8 am-4.30 pm Friday and 9 am-3:30 Saturday

Tresillian Parent’s help line
1300 272 736 (1300 2Parent), 7 am-11 pm 7 days

Northern Territory: helplines

FACES Family Support Line NT
1800 999 900, 8am-8pm Monday to Friday

Parentline Queensland and Northern Territory
1300 301 300, 8 am-10 pm 7 days

Queensland: helplines

Parentline Queensland and Northern Territory
1300 301 300, 8 am-10 pm 7 days

13 HEALTH
13 43 25 84, Speak to a registered nurse 24 hours 7 days, or request the Child Health Team 6.30 am-11 pm 7 days.

South Australia: helplines

Parent Helpline South Australia
1300 364 100, 7.15 am-9.15 pm 7 days (calls outside these times will be redirected to the national Health Direct helpline)

Tasmania: helplines

Parentline Tasmania
1300 808 178, 24 hours 7 days

Victoria: helplines

Parentline Victoria
132 289, 8 am-12 am 7 days

Maternal and Child Health Line
132 229, 24 hours 7 days

Western Australia: helplines

Ngala Parenting Line
(08) 9368 9368 (metropolitan) or 1800 111 546 (regional callers) 8 am-8 pm 7 days

Wanslea – Grandcare (information and support service for grandparents)
1800 008 323, 10 am-3 pm Monday to Friday

General helplines: Australia-wide

1800 RESPECT (National Sexual Assault, Domestic and Family Violence Counselling Service)
1800 737 732, 24 hours 7 days

Beyond Blue Support Service
1300 224 636, 24 hours, 7 days

Family Relationship Advice Line
1800 050 321, 8 am-8 pm Monday to Friday, 10 am-4 pm Saturday

healthdirect
1800 022 222, 24 hours 7 days

Kids Helpline
1800 551 800, 24 hours 7 days

Lifeline
131 114, 24 hours 7 days

Medicare Public Enquiries Line
132 011, 24 hours 7 days

Mensline Australia (support and referral to specialist men’s services)
1300 789 978, 24 hours 7 days

National Breastfeeding Helpline
1800 MUM 2 MUM (or 1800 686 268), 24 hours 7 days

National Poisons Information Centre
131 126, 24 hours 7 days

Perinatal Anxiety and Depression Australia (PANDA) Helpline
1300 726 306, 9 am-7.30 pm (AEST/AEDT), Monday to Friday

Pregnancy, Birth and Baby
1800 882 436, 7am-midnight (AEST/AEDT) 7 days

Sane Australia Mental Health Helpline
1800 187 263, 10 am-10 pm Monday to Friday

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Raising Children Network is supported by the Australian Government. Member organisations are the Parenting Research Centre and the Murdoch Childrens Research Institute with The Royal Children’s Hospital Centre for Community Child Health.

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