Is baby hungry? Offer the breast or a bottle. Or baby might just want to suck. Offer newborns a dummy, or help older babies find their own fingers.

Is baby upset? Comfort baby by holding in the cradle position or sling. Try gentle rocking, walking, whispering or singing. Try to keep light and noise low.

Is baby tired? Try wrapping baby gently but firmly. Then put baby down to sleep in a safe place.

Does baby need a nappy change? If baby has a rash, rinse baby’s bottom with clean water, gently pat dry and use a nappy cream.

Is baby uncomfortable? Try holding baby upright and patting baby’s back. Also, check baby isn’t too hot or cold. Make sure baby is dressed comfortably.

Is baby sick? Take baby’s temperature. An average temperature is 37°C. Talk to your GP if you’re worried.

Never shake a baby. It can cause permanent brain damage, disability or death.

Are you frustrated or upset? Put baby in a safe place and walk away until you feel calmer. Or ask someone else to hold baby.

It’s OK to ask for help. If it’s hard to cope with your baby’s crying, call your local Parentline or talk to your GP or child and family health nurse.